Refund Policy
1. Digital games
Due to the nature of digital games, all sales are final unless otherwise required by law. We do not offer refunds for digital purchases once the content has been accessed or downloaded.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- Technical issues preventing access to the content
- Duplicate purchases
- Unauthorized transactions
3. Refund Process
To request a refund, please contact our support team within 7 days of purchase. Include your order number and reason for the refund request.
4. Processing Time
Approved refunds will be processed within 5-10 business days, depending on your payment method and financial institution.
Last updated: 8/17/2025